Accomplished Program Manager with around 13 years of demonstrated career success in developing and executing operational strategies to promote organizational growth with optimal utilization of emerging technologies in India. Extensive experience in leading operations for technology, business development and application development within diverse range of industries. Results oriented professional recognized for taking major initiatives, adapting to rapidly changing environment and resolving mission critical issues to ensure bottom line success.
Expertise in developing & streamlining systems with proven ability to enhance IT services effectiveness and meet / exceed operational goals within the cost, time & quality parameters. Spearheaded projects for creation and implementation of applications across multiple domains and platforms. Designed, setup and managed departments with high levels of retention, customer satisfaction and loyalty.
Proficient in end-to-end program planning and implementation in Global Delivery Model from scope management, to activity sequencing, effort & cost estimation to system development & testing and quality management in adherence to guidelines and norms. An effective communicator with exceptional analytical, technical, negotiation and client relationship management skills with the ability to relate to people at any level of business and management and significant experience working with steering committees and other project managers.
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